What characteristic is important for nursing assistants to exhibit when interacting with patients?

Empathy and patience are essential characteristics for nursing assistants when interacting with patients because they significantly enhance the quality of care provided. Empathy allows nursing assistants to understand and share the feelings of their patients, creating a supportive environment where patients feel heard and valued. This connection can make patients more comfortable and willing to engage in their care, ultimately aiding in their recovery or management of their conditions.

Patience is equally important as nursing assistants often work with individuals who may be distressed, confused, or physically impaired. Displaying patience helps to build trust and reassures patients that their needs are being prioritized, even if tasks take longer due to their specific health challenges. Together, empathy and patience foster a compassionate atmosphere that is crucial for effective caregiving and positively impacts patients' overall well-being.